FAQ

Selecting the right skincare regimen can feel daunting. This is why we created the What Skincare Regimen is Right For Me Quiz. If you have take the quiz and still have questions, you can consult with a licensed esthetician via email at info@stratumaesthetics.com. If you would like to schedule a virtual skincare consultation via video, you can do so here.

You will receive an email with a tracking number upon receipt of your order, and an additional email update when your order has been delivered. Please check your spam folder if you are unable to find this email. If you cannot retrieve this info please contact us at info@stratumaesthetics.com.

Services can be booked 24/7 using our secure booking manager by clicking here.

All facials are customized by products to your specific skincare needs and goals. For a first time appointment most people select either the Eastern Facelift (90 minutes), or the Customized 60 Minute Facial during each of these treatments we can discuss a long term plan, or we can change them to a treatment that better suites your needs at the time of service.

All products are hand picked and vetted by Emily who has very stringent requirements for the products carried at Stratum Aesthetics. Products can be purchased at the time of your appointment or can be conveniently purchased and shipped right to your door here.

Yes, both new and returning clients are required to fill out paperwork before their appointment starts. If you are a first time client, please fill out the New Client Intake Form. If you are a returning client, please fill out the Returning Client Intake Form. These forms are secure and your information will never be shared without written consent.

COVID-19 is an infectious disease caused by the SARS-CoV-2 virus.

Most people infected with the virus will experience mild to moderate respiratory illness and recover without requiring special treatment. However, some will become seriously ill and require medical attention.

Supporting the health of your immune system is incredibly important at all times but most especially during times of pandemic. Please visit our social media and blog for educational posts related to this topic.

If you are experiencing any symptoms such as a cough, fever, shortness of breath, chills, repeated shaking with chills, muscle pain, sore throat, and/or new loss of taste or smell within the past 2-14 days, please contact us to reschedule your appointment. Cancellation fees will not be applied.

Stratum Aesthetics does not at this time nor have any plans in the future to require proof of vaccination. This business does not discriminate based on creed, gender, race, or medical status. Stratum Aesthetics is a safe space to relax without fear of judgement.
We have always been incredibly diligent with infection control practices; however, new precautions that have been instilled include:
Wearing a mask at all times.
Sanitize all working spaces before and after every service with EPA approved disinfectant (as we always have).
Wash hands/sanitize before/after every appointment and when necessary during a service (as we always have).
Areas that have been touched will be disinfected with EPA approved disinfectant between each client.  

This is a personal choice depending on your time and financial availability. Whichever frequency feels best for you is the right choice.

Some clients prefer to treat themselves once a month. There are two reasons this is optimal:

1. The life cycle of a typical, healthy skin cell is 28 days. Receiving a professional treatment around this time is helpful to supporting this healthy life cycle, as it naturally slows down as we age. Additionally flushing lymphatic fluid and bringing fresh new fluid to the face once a month can be thought of like a regular oil change for your face.

2. Taking time out to treat yourself once a month can be a lovely part of a self care regimen.

Some clients who are working on more stubborn skin imbalances such as acne may come in once every two weeks to address their concerns more quickly.

Some clients prefer to come once a quarter for their regular maintenance and as a self care treat.

Some clients prefer to come more sporadically and prefer to focus on their at home care, which is why gua sha and cupping are so helpful to have in your home care tool box.

At Stratum Aesthetics we are striving to expand our clientele nationwide to bring our particular flavor of health and wellness to more people. Virtual facials are available, which focus primarily on one on one coaching with at-home facial massage, but also a kit with product to try.

Additionally virtual skin care consultations are a great way to find out what at home regimen is best for you if you are unsure. The skincare consultation is $50, and you receive a $50 credit toward your next product purchase.

Both of these appointments can be booked HERE.